Conversation · Role-play

🛎️ A Problem in the Hotel Room

Practise reporting a problem at an English hotel. Explain that the air conditioning is broken, give your room number and ask to change rooms.

The reception desk of a hotel in Brighton

Your goal: Report a broken air conditioner and change rooms

You are talking to the receptionist, who will speak English. Pick the best reply from 3 options. A wrong pick shows a hint and you try again: a first-try answer scores 10 points, a retry scores 5. 7 turns to complete the scenario.

7 exchanges Conversation Multiple choice

/ 7 first try

All games

Want to study the lines first? See every phrase of this scene with audio.

More role-play scenarios

☕ At the Café ✈️ Airport Check-in 🩺 At the Doctor 🍽️ At the Restaurant 🏨 Hotel Check-in 🧭 Asking for Directions 🛒 At the Supermarket 💊 At the Chemist 🚆 Buying a Train Ticket 🚕 Taking a Taxi 👗 Clothes Shopping 🏦 At the Bank ✂️ At the Hairdresser 🍅 At the Market 🚇 Taking the Tube 📱 At the Phone Shop 🗺️ At the Tourist Office 🥖 At the Bakery 🚌 Buying a Bus Ticket 🚗 Renting a Car 🎬 At the Cinema 💐 At the Florist 🍦 At the Ice Cream Shop 🎒 Lost and Found 🏛️ At the Museum 📮 At the Post Office

How to play

Read what the receptionist says — tap 🔊 to hear it in a British voice.
Pick the best of the three English replies to move the conversation forward.
If you pick the wrong option, a hint explains why — try again until you find the right reply.
Complete all 7 turns to finish the scene. Aim for all 7 on the first try!

Questions

Is this English conversation game free?

Yes — no sign-up needed. Play in your browser and practise natural British English for real situations.

What level is this role-play for?

It suits A2–B1 learners who know basic English and want to practise real conversational phrases. Each wrong answer shows a hint, so you learn as you play.

Can I see the lines in my own language?

Yes — choose your language from the menu and every line comes with a translation. You can also read the whole conversation first on the A Problem in the Hotel Room phrasebook page.