Support

Common questions

• How do I cancel? On the website, open Plan and choose Manage subscription. If you subscribed in the iPhone or Android app, cancel in the App Store or Google Play subscriptions settings. Details in the terms.
• I paid but the site still looks locked. Sign in with the same email you used to subscribe, then reload. If it still doesn't show, email us the email address and the date of payment.
• I subscribed in the app. Does it work on the website? Yes, once you are signed in to the same account on both.
• How do I get a refund? Website payments: email us within 14 days. App purchases: ask Apple or Google. See the terms.
• How do I delete my account? Go to /delete-account. Cancel any subscription first so you are not charged again.