English phrasebook
Hotel Check-in in English
Practise checking in to a hotel in English. You are the guest: give your name, confirm your booking and ask about breakfast and Wi-Fi.
Situation: The reception desk of a hotel. Goal: Check in and get your room key.
The whole conversation, line by line
Tap to hear a line. Receptionist speaks first; the bold lines are what you can say. To see the lines in your own language, choose it in the language menu at the top.
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Receptionist
Good afternoon, and welcome to the Riverside Hotel. How can I help you?
You
Good afternoon. I'd like to check in, please. I have a reservation.
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Receptionist
Certainly. What is the name on the booking?
You
It's under Sarah Johnson.
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Receptionist
Thank you, Ms Johnson. I can see you have a double room for three nights. Is that correct?
You
Yes, that's right. Three nights.
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Receptionist
Great. Here is your key card. You're in room 305, on the third floor. Would you like help with your luggage?
You
No, thank you. I can manage. What time is breakfast?
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Receptionist
Breakfast is served from seven to ten in the restaurant on the ground floor.
You
Thank you. And is there free Wi-Fi in the rooms?
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Receptionist
Yes, it's free. The password is on the card in your room. Is there anything else I can help you with?
You
Yes, could I have a wake-up call at half past six tomorrow?
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Receptionist
Of course. A wake-up call at six thirty. Enjoy your stay, Ms Johnson!
You
Thank you very much. Goodnight!
Now say it for real.
Play hotel check-in as a conversation: receptionist speaks, you pick the right reply, and every wrong one comes with a hint. Free on the web.