Spanish phrasebook
A Problem in the Hotel Room in Spanish
Practice reporting a problem at a Spanish hotel. Explain that the air conditioning is broken, give your room number and ask to change rooms.
Situation: The reception desk of a hotel in Málaga. Your goal: Report a broken air conditioner and change rooms.
Watch the conversation
A real hotel conversation in Spanish: reporting a broken air conditioner, giving your room number and changing rooms, with every line spoken and subtitled in English, then each key phrase normally, slowly, and a pause to say it yourself.
The whole conversation, line by line
Tap to hear a line. Receptionist speaks first; the bold lines are what you can say. To see the lines in your own language, choose it in the language menu at the top.
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Receptionist
Buenas noches. ¿En qué puedo ayudarle?
Good evening. How can I help you?
You
Buenas noches. Hay un problema con mi habitación.
Good evening. There's a problem with my room.
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Receptionist
Lo siento mucho. ¿Qué problema tiene?
I'm very sorry. What's the problem?
You
El aire acondicionado no funciona y hace mucho calor.
The air conditioning doesn't work and it's very hot.
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Receptionist
¿En qué habitación está usted?
Which room are you in?
You
Estoy en la habitación trescientos doce.
I'm in room three hundred and twelve.
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Receptionist
Voy a mandar a un técnico ahora mismo. ¿Puede esperar quince minutos?
I'll send a technician right now. Can you wait fifteen minutes?
You
Prefiero cambiar de habitación, si es posible.
I'd rather change rooms, if possible.
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Receptionist
Claro. Tengo una habitación libre en la cuarta planta, con vistas al mar.
Of course. I have a free room on the fourth floor, with a sea view.
You
Perfecto, gracias. ¿Funciona el aire acondicionado allí?
Perfect, thank you. Does the air conditioning work there?
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Receptionist
Sí, funciona perfectamente. Aquí tiene la llave nueva. Un mozo le ayudará con las maletas.
Yes, it works perfectly. Here's the new key. A porter will help you with your bags.
You
Muchas gracias por su ayuda.
Thank you very much for your help.
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Receptionist
De nada. Y por las molestias, el desayuno de mañana es gratis. ¡Que descanse!
You're welcome. And for the trouble, tomorrow's breakfast is free. Sleep well!
You
Qué amable. ¡Buenas noches!
How kind. Good night!
Now say it for real.
Play this scene as a conversation: the other person speaks, you pick the right reply, and every wrong one comes with a hint. Free on the web and in the Pinglingo app.