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Conversation · Role-play

🛎️ A Problem in the Hotel Room

Medium

Practice reporting a problem at a Spanish hotel. Explain that the air conditioning is broken, give your room number and ask to change rooms.

🛎️ A Problem in the Hotel Room
The reception desk of a hotel in Málaga
Your goal: Report a broken air conditioner and change rooms

You are talking to the receptionist, who will speak Spanish. Pick the best reply from 3 options. A wrong pick shows a hint and you try again: a first-try answer scores 10 points, a retry scores 5. 7 turns to complete the scenario.

7 exchanges Conversation Multiple choice
/ 7 first try

All games

Want to study the lines first? See every phrase of this scene with audio.

More role-play scenarios

☕ At the Café 🚕 In a Taxi 🏨 Hotel Check-in 💊 At the Pharmacy 🍅 At the Market 🍽️ At the Restaurant ✈️ Airport Check-in 👗 Clothes Shopping 🚂 At the Train Station ✂️ At the Hairdresser 🩺 At the Doctor 🧭 Asking for Directions 🛒 At the Supermarket 🏦 At the Bank 🗺️ At the Tourist Office 🚇 Taking the Metro 📱 At the Phone Shop 🥖 At the Bakery 📮 At the Post Office 🚗 Renting a Car 🎒 Lost and Found 🍤 At the Tapas Bar 🚌 Buying a Bus Ticket 🎬 At the Cinema 🍦 At the Ice Cream Shop

How to play

  1. Read the Spanish sentence from the Receptionist — you can tap 🔊 to hear it or EN to see the English.
  2. Pick the best of the 3 Spanish replies to move the conversation forward.
  3. If you pick the wrong option, a hint explains why — try again until you find the right reply.
  4. Complete all 7 turns to finish the scenario. Aim for all 7 on the first try!

Spanish sentences you'll practice

Every sentence in this free Spanish game, with its English translation.

  • Buenas noches. ¿En qué puedo ayudarle? Good evening. How can I help you?
  • Lo siento mucho. ¿Qué problema tiene? I'm very sorry. What's the problem?
  • ¿En qué habitación está usted? Which room are you in?
  • Voy a mandar a un técnico ahora mismo. ¿Puede esperar quince minutos? I'll send a technician right now. Can you wait fifteen minutes?
  • Claro. Tengo una habitación libre en la cuarta planta, con vistas al mar. Of course. I have a free room on the fourth floor, with a sea view.
  • Sí, funciona perfectamente. Aquí tiene la llave nueva. Un mozo le ayudará con las maletas. Yes, it works perfectly. Here's the new key. A porter will help you with your bags.
  • De nada. Y por las molestias, el desayuno de mañana es gratis. ¡Que descanse! You're welcome. And for the trouble, tomorrow's breakfast is free. Sleep well!

Spanish words you'll practice

This free Spanish game drills 7 common words. Want the meanings, examples and pronunciation? Look them up on our Spanish words pages.

Buenas noches. Hay un problema con mi habitación. Good evening. There's a problem with my room.
El aire acondicionado no funciona y hace mucho calor. The air conditioning doesn't work and it's very hot.
Estoy en la habitación trescientos doce. I'm in room three hundred and twelve.
Prefiero cambiar de habitación, si es posible. I'd rather change rooms, if possible.
Perfecto, gracias. ¿Funciona el aire acondicionado allí? Perfect, thank you. Does the air conditioning work there?
Muchas gracias por su ayuda. Thank you very much for your help.
Qué amable. ¡Buenas noches! How kind. Good night!

Questions

Is this Spanish conversation game free?

Yes — no sign-up needed. Play directly in your browser and practice natural Spanish dialogue for real situations.

What level is this role-play for?

It suits A2–B1 learners who know basic Spanish and want to practise real conversational phrases. Each wrong answer shows a hint so you learn as you play.

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